FAQs
Does Serta offer free shipping?
Yes, Serta offers free shipping on all orders delivered via FedEx. This includes mattresses as well as additional items like bedding, pillows, furniture, and more.
Does Serta offer white glove delivery?
All mattresses sold at Serta include the option to upgrade to White Glove delivery for a non-refundable fee of $150. This service includes set up as well as removal of your old mattress and box spring.
Does Serta offer a sleep trial?
Serta offers a 120-day sleep trial with all of its mattresses, foundations, and furniture. After your trial is up, you can opt to keep it, exchange it, or return it for a refund.
How can I contact Serta customer service?
Serta customer service can be contacted at 888-708-1466. The support team is available 7 a.m. to 6 p.m. (PT) Mondays through Fridays. They can also be reached via an online form on the Serta website.
Hints and tips
Shop during holiday periods: Generally speaking, Serta mattress sales can be found any day of the week. But the lowest prices are usually reserved for major retail holidays such as Labor Day and Cyber Monday. If you can shop on those days, you'll get the lowest prices of the year - we've previously seen as much as $900 off selected Serta mattress models.
Opt for FedEx delivery for free shipping: If you choose FedEx delivery, Serta will provide shipping free of charge, letting you save on additional fees. This option is available for mattresses, furniture, pillows & beddings and many other products - keep your eye out at the checkout for your chance to save.
Trial your mattress for 120 days: Serta offers a 120-day sleep trial on all of its mattresses. That gives you over three months to decide whether a specific mattress is for you. If you aren't satisfied, you can return your mattress for a full refund.
Sign up for the Serta mailing list: The Serta mailing list can alert you of new product announcements, upcoming sales, and Serta promo codes. You can sign up for the e-mails via the Serta website to receive updates directly into your email inbox.
Follow Serta on social media: At times, Serta's social media accounts will give you a heads up on upcoming sales. If you're already on social media, it's worth giving them a follow for news on deals and promotions.
How to use Serta promo codes
1. Select one of our Serta promo codes above and click "Get Code" to reveal it. 2. Copy the code to your clipboard and head over to the Serta website to start shopping.
3. Add an item(s) to your shopping cart and proceed to the checkout page.
4. Above the total, you'll see a section titled "Discount code." Manually enter your Serta promo code and click "Apply."
5. Your coupon will be activated automatically.
How we source coupon codes
The coupons you’ll find on Tom’s Guide have been sourced by our dedicated coupons team, who use the web, our relationships with retailers, & our affiliate networks to find the latest codes. The offers on each coupon page are updated every few days to ensure we feature the freshest ways to save, and our commercial team (based in London) also sources exclusive codes and sales info directly from some of the biggest retailers around.
How we test coupon codes
All the coupon codes we list on our pages have been tested by our deals & offers teams to check they work as intended before they’ve been uploaded. You’ll find a wide range of coupons on Tom’s Guide, including free shipping offers, student discounts, and savings on various kinds of products.
To ensure that all listed codes are available to use, we don’t include any one-time use or user-specific coupons. We also provide as much information as we can to keep things as clear as possible - any expiry dates or terms & conditions will be listed alongside the code. Look for the ‘Terms & Conditions’ text - you’ll be able to click this to expand this section for more details.
What to do if a coupon code doesn’t work
We take care to only list tried & tested coupons on our pages, so all codes should be active and confer the listed discount or deal. However, although we keep up to date with expiry dates and any terms & conditions, sometimes retailers change these before we can update our pages.
Should a coupon fail to work as expected, check you meet any listed requirements. These can include minimum spends, multibuy offers, or product-specific promotions (i.e. 10% off selected tablets). You can view all associated requirements by clicking “View terms and conditions” below your code.
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Thanks to this model, we can save our customers money without charging them a thing. You won’t pay a penny to get the discounts listed on our pages, so whichever code or deal you choose, you’ll get exactly what it says on the tin.
If you're looking for more information on Tom's Guide coupons, you can also read more about How We Source Coupon Codes and How to Use Them on our dedicated page.
Louis Ramirez
As deals editor-in-chief at Tom’s Guide, Louis is constantly looking for ways to avoid paying full price for the latest gadgets, appliances, and apparel. With over 10 years of deals-hunting experience, Louis price checksagainst multiple retailers and searches high and low for the best deals to bring readers. He's also always on the look out for the best coupon codes to use when shopping. A born-and-bred New Yorker, Louis is also an avid swimmer and marathoner. His work has appeared on Gizmodo, CNET, and Time Out New York.
